|About Us We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Everything Nursery Ltd
Clardene House Meadway Bugbrooke Northampton NN7 3PL United Kingdom
Phone: 0845 260 0091
Fax: 0700 580 1235
Email: mail [at] everything-nursery [dot] co [dot] uk
VAT No. GB 867 1018 22
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have any queries or questions please email us or telephone our office on 0845 260 0091 (don't worry if you get our voicemail system - leave us a message and we'll call you back)|
We accept credit card payment.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling For local customers (NN, MK, LE and CV postcodes) delivery is included for order values over £80.00|
For customers outside of these postcode areas, please email us your requirements so that we can quote a delivery cost.
Typically a courier delivery charge will be £9.00 plus VAT for order weights upto 15Kg and £15.00 plus VAT for order weights upto 25Kg, BUT PLEASE BE AWARE that our webshop will apply a DEFAULT shipping charge of £30.00 when you place you order. This is a Pallet Freight for upto 250Kg order weight, however the appropriate fee will be applied once your order had been processed and packaged.
|Delivery Schedule For stock items we will normally send your order to you in three working days. Orders for special order items or bulky items such as furniture will take longer.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK, 20% VAT is added where applicable. Certain items such as nappies, books and childrens aprons are VAT free (zero rated).|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 260 0091 (International +44 0845 260 0091) or fax us on 0700 580 1235 or write to us at Clardene House Meadway Bugbrooke Northampton NN7 3PL United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|
|Remittance Terms Unless you are an account holding customer then payment will be via Debit or Credit Card or Cleared Funds (Cheque or Cash).|